Moments That Matter – S2/E1

The Joy Factory
The Joy Factory
Moments That Matter - S2/E1

Available Now – Moments That Matter

In this week’s episode, we have a special guest on the show – Trystan Pritchard, Chief Executive at St David’s Hospice in Llandudno, North Wales, who has been in his role for ten years. Before that, he worked in journalism and public relations.

Trystan lives by his leadership principles that combine kindness, ambition and integrity, making him the perfect fit for our episode about Moments That Matter. We’ll discuss what it’s like to work in a palliative care setting, its impact on employees, and how they manage the tough times while protecting their well-being and finding fulfilment even through sorrowful moments.

We talk about how these everyday heroes strive to make each moment count. From how Guns and Roses to the soft nuzzle of a dear horse’s nose can create magic-filled moments just when they count the most. Hear first-hand from Trystan as he talks about the values driving him and his organisation towards high performance while keeping true to the philosophy of being kind to people but hard on the system.

This episode is sure to stir something deep inside you!


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